Freezer fine, fridge warm
The call we get most: the freezer is cold but the fridge side creeps up to 50 or 60. Usually frost on the coil or a dead fan.
Why the fridge side stops cooling
Emergency repair
Emergency refrigerator repair in Lufkin
Fridge quit and your food is warming up? Leaking all over the floor? Beeping nonstop? Call now: we answer 24/7 and a technician aims to be at your door within 90 minutes. Here's what to do while you wait, from our refrigerator repair in Lufkin team.
The next hour
What to do right now
Food-safety times are from USDA and FDA guidance on FoodSafety.gov.
Keep the doors shut
A closed fridge keeps food safe for up to about 4 hours. A full freezer holds about 48 hours, a half-full one about 24. Every opening costs you some of that time. More in how long food lasts in a warm fridge.
Check the simple things
Is it plugged in? Has the breaker or a GFCI outlet tripped? Has the dial been bumped? On a Samsung, OF OF means Cooling Off mode. If the lights are on and it still isn't cooling, it isn't a power problem; it's a repair.
Leaking? Protect the floor
Towels down, food off the bottom shelf. If the water is near the outlet, unplug the fridge first. Turn off the water valve behind the fridge or under the sink. Here's where a fridge leak comes from.
Burning smell? Unplug it and leave it
Burnt wires on the back, sparks, or a very hot back: unplug it and don't plug it back in to see if it works. Tell us when you call.
Save what matters most
Move medicine, baby milk and meat to a cooler with ice. Perishables above 40°F for more than 2 hours should be thrown out. If the power just came back, read fridge dead after a power outage.
Is it urgent?
Call now, or can it wait a day?
Call now if…
- The fridge is warm and the freezer is starting to thaw
- Water is pooling on the floor, especially wood or laminate
- It's dead: no lights, no sound, and the outlet and breaker are fine
- It smells like burning, or the back is very hot
- It beeps nonstop with a temperature alarm and the inside is warming
- You keep medicine in it
It can usually wait a day if…
- A little warmer than normal but still 40°F or below (check with a thermometer)
- Only the ice maker or water dispenser has stopped
- A bit noisier than usual but still cold
- A small drip once a day that you can wipe up
- A light out inside the fridge
Food at risk? Call now.
Keep the doors closed until the technician gets there.
Common emergencies
The calls that can't wait
Leaking water
Puddles under the front, water in the crisper drawers, or a drip from the back or the filter.
Where a fridge leak comes fromFrost and ice build-up
Ice on the back of the freezer, frosted vents, drawers that freeze shut.
Signs the defrost has failedDead or won't power up
No lights, no sound, often after a storm outage or coming back from a trip.
Fridge dead after a power outageBeeping, flashing, codes
Alarms that won't stop, LG FF, Samsung 22E, Frigidaire SY EF and other codes.
What the alarm meansNot cooling at all
Both sides warm, or it "just stopped cooling yesterday". Could be a fan, a relay, a control or the compressor.
Clicking, running nonstop or not startingTell us your brand: Whirlpool, Samsung, LG, GE, Frigidaire, Kenmore.
The process
What happens when you call
Four steps. You hear the price before any work starts, and nothing is done until you say yes.
01
You call
Tell us the brand, what it's doing and when it started. The model number is on a label inside the fridge.
02
A tech comes out
We answer 24/7, day or night, and agree a time with you.
03
Diagnosis and price
The technician finds the fault and tells you the price before any work starts. You decide.
04
Repair and test
If you go ahead, the part is fixed or replaced and the fridge is checked for cold air before the tech leaves.
FAQ
Emergency questions
How fast can a technician get here?
For an emergency, a technician aims to be at your door within 90 minutes of your call. Keep the doors closed while you wait.
Is someone really there at night?
Yes. We answer 24/7, and a real person picks up, not an answering service.
Do you work weekends?
Yes. We're open 24/7, weekends and holidays included. If it broke on a Friday night, call then.
My fridge is leaking on the floor. What do I do right now?
Towels down. Unplug the fridge if water is near the outlet. Turn off the water supply valve behind the fridge or under the sink if it has an ice maker or dispenser. Then call.
How long will my food last?
With the doors closed, a fridge keeps food safe for up to about 4 hours without cooling. A full freezer holds about 48 hours, a half-full one about 24. Perishables above 40°F for more than 2 hours should go.
I keep insulin in the fridge. Is it ruined?
The FDA says unopened insulin vials and cartridges can be kept unrefrigerated between 59°F and 86°F for up to 28 days, away from heat and sunlight. Don't use insulin that has frozen. Check the label, or ask your pharmacist about other medicines.
It smells like burning. Should I plug it back in?
No. Unplug it, leave it unplugged, and tell us on the phone. Don't plug it back in to see if it works.
Fridge just quit?
Call now. For everything else, see our fridge repair here in Lufkin.
Call (936) 304-3264Open 24/7